Defined processes must end in defined goals, and setting down the goals you need to meet first, will ensure the new processes you put in place work.
Frequently, processes and systems within a company are simply in place because they ‘have always been that way,’ and no one is really sure why they exist or what the original purpose was.
 
The focus of the BPR should be to help your organization reach stated goals.
If you haven’t defined your business vision, (or it’s been a while since you have,) here’s a refresher on why you need it:
 
A vision is a global concept, it paints a picture of the enterprise’s direction and future. An effective vision statement succinctly communicates an uplifting philosophy that energizes your business stakeholders to embrace challenges in order to successfully accomplish its goals.
The vision statement should remain relatively constant throughout all areas of your business.
The normal life span of a vision statement is 10 to 20 years. It articulates the ultimate long-range goal for your business. The time to revisit your vision statement is the point when your business either has achieved its vision or has substantially moved away from it.
For example, Microsoft’s corporate vision since 1975 was “to put a computer on every desk and in every home.” In March 1999 Microsoft drafted a new company vision that focused on the power of the Internet, “offering people and businesses the ability to be connected and empowered anytime, anywhere, and on any device.”
 

Business Objectives (short and long-term)

Now that you’ve got the “what” and “why” answered for your business, it’s time to jump into the “how.” Once you’ve figured out your vision and mission, it’s time to lay down how you’re going to execute and bring them to reality? That’s where setting goals and objectives come into play. We’ll start with a friendly reminder of the importance of making them SMART. Which means making them:
S – Specific
M – Measurable
A – Actionable
R – Realistic
T – Time-frame
 
Stayed tuned for more on this blog series and join us as we examine the 6 steps in a BPR.